Frequently Asked Questions

How do I contact the Abbey Book Shop?

You can contact the Abbey Book Shop in Limerick city by phone at 061-400252, by email to lynda@abbeybookshop.ie or by submitting the Contact Us form.

Do you charge VAT on books and gifts?

We do not charge VAT on Books as currently in the Republic of Ireland books are not subject to VAT. However all other items like gifts, CDs, DVDs, CD-ROMs, diaries and calendars are and have VAT included in the prices shown.

Are all items in the online shop available for shipping?

We do not carry in stock all of the products featured on this website. We do however carry most items but for those that we do not you will usually see an indication of its stock status and availability with a note such as “Special Order Item”. We endeavour to supply your order as quickly as possible but sometimes, when books or other items are being sourced from other publishers, we do not have total control. You can however, be assured that we pride ourselves on our customer service and will always try our best to help you and fulfill your order on time.

Do you sell rosaries, scapulars, medals, statues, holy pictures, etc?

Yes, we offer a large selection of religious gifts including statues, medals, holy pictures, rosary beads and more. You can search by entering the name of the item in the Product Search box or choose the main Category your item is under and simply browse through the items.

Are my credit card details secure if I order through the Abbey Book Shop website?

Card transactions are securely handled for Abbey Book Shop by PayPal, which means we do not at any time handle or hold your card details. PayPal has achieved the highest level of compliance under the Payment Card Industry Data Security Standard and PayPal is trusted by over 148 million users around the world. This gives you our customer peace of mind throughout the purchasing process. PayPal adhere to the most stringent levels of fraud screening, ensuring that your details remain secure throughout the transaction process.

Can I return an item I just bought?

Yes, as we offer a 7 day money back guarantee and accept returns provided the items are undamaged (unopened in the case of CD’s and DVD’s) and returned in accordance with our Terms and Conditions. Please note that unwanted items must be returned at your own expense (this does not apply to items returned that were reported as damaged, imperfect, or sent by mistake). For full details, see our Terms and Conditions.

Do you want to ask us a question?

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